Common New Student Questions
Who can I talk to with questions about my room, hall, or events on campus?
Most Halls on campus have one Resident Assistant on each floor. These fellow students are leaders on campus and are in tune with campus events, groups, and policies. So, use them as a resource!
When can I move in?
First-year student move-in day is Saturday, August 25th starting at 9:00 am. We are excited to see you then!
If I have questions about my assignment or want to change it what should I do?
Sending an email to email@example.com is going to get you the fastest possible response. Calling for or emailing one specific staff member will probably mean a much slower response, especially as we gear up for opening. The e-mail address above is monitored by the entire department so any one of us can offer help if something is sent to that inbox.
Why was I not placed with my requested roommate?
We have honored every MUTUAL roommate request that we received. This means that if you and a roommate(s) requested each other you have been placed together. However every year we receive requests that are not reciprocated. When that happens we typically do not place those students together. Sometimes one part of a roommate group also decides to change their plans for the fall, and in that event, we cannot place someone with you who has not yet committed to be here.
How should I contact my roommates?
The e-mail that contains your room assignment also has the Wheaton email address and cell phone number that we have on file for your roommates. If that part of your message was blank it means that your roommate, unfortunately, did not provide us with that information, and we can’t give you what we don’t have.
What kind of relationship should I expect to have with my roommates?
When things go perfectly and everything falls into place just right roommates become great friends. However, for the vast majority of students roommates become people that they are comfortable sharing a space with and can learn from, but they may not become lifelong companions. In rare instances, roommates do truly bump heads, and when that happens we are there to help. This is however thankfully the rarest of the three typical roommate group dynamics we see in any given year.
What should I pack?
You can use the First Year Packing List to help guide your packing. Make sure to coordinate with your roommate(s) to avoid bringing too much and check our What’s Not Permitted page for more information to ensure that all your items meet safety standards.
Our office of Health Services has created a First Aid Essentials list for residential students.
How big are the rooms?
At Wheaton there is no standard size for a residence hall room and for many of the rooms we do not have dimensions readily available. To give you a sense of the size average square feet are as follows:
Single – 100 square feet
Double – 150 to 170 square feet
Triple – 180 to 200 square feet
Quad – over 225 square feet
What items come with my room?
All rooms have a desk, chair, bed, dresser, trash can, and closet. There is an overhead light and blinds. Most rooms, particularly in the First Year student areas, have tiled floors.
Do I need to bring an Ethernet cable?
Nope! We are a wireless campus.
Should I bring a printer, ink, and paper?
Students are provided with free black and white printing on campus. You are more than welcome to bring your own printer and paper, though those items will take up space and can get pricey.
Can I visit my room over the summer?
Unfortunately no, many of the halls are used for summer Conferences and Camps during the summer months. They would not be available to view.
When is move-in? Can I arrive early?
Due to staff limitations and final preparations to the residence halls, we cannot accept early arrivals prior to the morning of move-in day unless you are participating in a Pre-Orientation program or preseason Athletics.
See New Student Orientation and Move-in for more information.
Additional Common Questions
How do I apply for housing accommodations?
Information on how to apply for housing accommodations can be found here.
What is my mailing address?
To ensure proper delivery of mail, magazines, packages, etc. to you at the college please use the following address format:
26 East Main Street
Norton, MA 02766
See Campus Mail Services for more information.
Am I living in wellness housing?
If your room assignment is in Young Hall you are in wellness housing. If you are in wellness housing it means that you (or possibly your roommates) strongly preferred this environment, and we do everything we can to honor those requests.
If I do not want to be in wellness housing can I leave?
When we have spaces available we are always willing to do everything we can to make switches. However, we are planning to be at 100% capacity when we open so we may not have spaces in any other areas immediately available. We do however maintain a waitlist that we operate off of as we get spaces back.
Am I in single-gender female housing?
If you are assigned to the second floor of Young Hall (a room number that starts with a 2), anywhere in Kilham Hall, The 1st floor of Meadows West (a room number that starts with a 1), or the 4th floor of Meadows East or West (a room number that starts with a 4) you are in female-only housing.
What floor am I on?
The first number of your room denotes the floor you will be living on. For example room 102 is on the first floor, 202 is on the second floor, 302 is on the third floor, etc.
If I don’t like my roommate(s) what should I do?
We always want you to give your roommate(s) a chance, especially if they seem very different from you. College is about learning from others and your roommate can be an incredibly (and positively) impactful to that experience. So we do ask that you at least give living with them a shot before you request a move. That being said sometimes people are just the wrong roommates for each other, and when that happens we do everything we can to help. Again though we are anticipating being 100% occupied when we open so we may not be able to find a solution for you immediately. However, you will not be the only one facing this struggle and if you are open to swapping with other people to find a better match we can typically make those work faster than we can than getting an open space to move you to.
How big are the beds?
Bed dimensions are typically 39 inches wide by 80 inches long. We suggest bringing twin XL bed sheets so the fit around the mattress won’t be too tight.
Can I move into my room early?
Due to the logistics of managing all of the different early arrival groups, we are unable to change the pre-set arrival dates to make them earlier. Students are only permitted to return to campus early if they are participating in a program related to Wheaton (i.e. performing research, working for an office, participating in a leadership group, etc). Residential Life will contact students to let them know what the early arrival date will be each semester. Students that are NOT working an office or participating in a Wheaton-related activity are only permitted to arrive on the posted move-in day. Additionally, if you are moving from more than 500 miles away, you may also request moving in a day earlier than the posted move-in day.
Is there any way to vacuum my floor?
We suggest bringing a small vacuum for your use. Some halls have vacuums that the Hall Staff can let you borrow.
Are there laundry rooms in the residence halls?
All residence halls have commercial washers and dryers. Every residential student is charged a yearly fee for laundry, so you don’t need change to operate the machines.
Is there somewhere I can cook?
Yes. Most residence halls have some sort of kitchenette that includes a stove, oven, and microwave.
Can I remove furniture from my room?
Students are prohibited from removing college furniture from their rooms for any reason. The College does not have storage for room furniture, so it must remain in the room.
Can I have a refrigerator in my room?
Yes, up to 3 cubic feet.
What is not allowed in my room?
In order to help maintain a healthy and safe living environment that is compliant with local fire regulations, we do restrict some items from the residence halls. Please visit our What’s Not Permitted page for more information.
Can I paint my room?
Students who wish to paint their rooms must submit a Paint Request Form to the Office of Residential Life. Only room walls may be painted. The College Paint Shop will supply the paint and painting materials.
See Room Painting for more information
Can I use nails to hang up my pictures?
No, items may not be screwed, nailed, bolted or glued to the walls or woodwork in the residence halls or the houses. We suggest using 3M brand removable products.
Can I switch rooms and/or get a new roommate?
Yes, all room change requests should first be discussed with your Area Coordinator (AC). If you don’t know who the AC for your hall is, contact the Office of Residential Life.
I’ve locked myself out of my room, how do I get back in?
During regular business hours, students who get locked out of their rooms may be issued a key temporarily by the College Locksmith. This key must be returned directly to the Locksmith immediately after students let themselves into their room. There is a $10.00 non-refundable charge if you forget to bring it back.
During non-business hours, students who get locked out of their rooms should call Public Safety for assistance. Although Public Safety will provide this service, students must realize that other duties may take a priority, and the service may not be delivered immediately. While everyone locks him/herself out of a room or building occasionally, students will be billed $15.00 per request beyond the first two requests during an academic year. As a matter of courtesy and to allow Public Safety Officers to remain on patrol, students should contact Public Safety if they are able to get into their rooms after having requested the assistance of an officer.
I’ve lost my keys, what should I do?
Contact the College Locksmith in Physical Plant. If the key is lost and the lock is re-keyed for their safety. Students will be billed $35.00 for each key lost.
This will cover the expense of re-keying the front door, replacing all keys, and the paperwork involved.
Why can’t I get access to any other residence hall?
Maintaining the safety and security of the residence halls is the responsibility of all those who reside within. The front doors of the residence halls are locked at all times. Students are issued a key or utilize their student ID (depending on the hall they reside), which enables them to gain access to their residence hall. These doors should never be propped open.
What happens to my room during vacation?
During mid-semester breaks, you must vacate your room.
Can I store my belongings on campus over the summer?
Limited storage is available for those living over 500 miles from campus.
See Student Storage for more information.
Should I carry personal property insurance to cover loss, theft, or other damage to personal property?
Yes. The College does not ensure students’ personal belongings. you should arrange to have your items insured before you come to school through homeowners’ insurance.
What happens if I break the rules?
The College has established a judicial process for the purpose of adjudicating violations of the honor code, community standards, and college policies. Most students who break the rules have their cases heard by the Area Coordinator (AC) of their quad.
If I have other questions or need to talk to someone how should I contact you?
By far the best thing for you to do is to email firstname.lastname@example.org, that e-mail address is monitored by our entire staff so it will allow for any one of us to help you. Calling the office or emailing one specific staff member is probably going to mean a much slower response than you would get if you e-mail the general address above. When more people can help we can typically answer questions much faster.