Our Health Services policies protect your privacy and rights when receiving medical and mental health care through our Student Health Services and Counseling Center. We strive to ensure you have access to the care and resources needed for your well-being, both inside and outside the classroom.
Eligibility and Required Documents
Whether you are an incoming first-year, transfer, or returning student, you must submit the required health documents and proof of health insurance coverage before arriving on campus and you must update this information if it changes over the course of the year. Failure to do so will result in a health hold on your account. Additionally, (as specified in the health forms and required by the State of Massachusetts) you must ensure your insurance complies with the Affordable Care Act (ACA) and provides in-network benefits within the state.
Upon receipt of the required documents and proof of insurance, you will have access to healthcare services on campus, whether you are a full-time or part-time undergraduate, resident or commuter. That includes medical care provided by Student Health Services and our partner provider, Sturdy Health Primary Care–Norton.
Confidentiality
Your privacy is our priority. We abide by both state and federal laws to ensure all health records maintained by Wheaton College’s Student Health Services and the Counseling Center are confidential and protected under the Health Insurance Portability and Accountability Act (HIPAA).
Your personal health details will not be shared with your parents, family, friends, roommates, faculty or staff without your consent — unless there is a serious threat to your or someone else’s health or safety or a court order is issued.
Wheaton College partners with Sturdy Health Primary Care–Norton to provide you access to more comprehensive medical care. Please review Sturdy’s Patient Rights and Responsibilities policy for more information.
Equitable Care
We are dedicated to helping you access inclusive, high-quality health services that respect your rights, regardless of race, color, ethnicity, religion, ability, sexual orientation, or gender identity. Our Student Health Services and Counseling Center staff strive to create a welcoming space where you feel respected, valued and supported. Our partners at Sturdy Health Services—Norton are also committed to equitable care.
Medical Notes
Student Health Services, the Counseling Center, and Sturdy Health Primary Care–Norton do not provide medical excuses for class absences. If you miss class, it’s your responsibility to notify instructors and arrange make-up work or exams. If you experience a serious, ongoing illness, injury, or hospitalization, please reach out to the Dean of Students at 508-286-8218 or [email protected] for additional guidance. If you need support in your communications with campus partners, contact the Associate Director of College Health, Abby Egginton at 508-286-8210 or [email protected].
Accommodations
If you require academic, housing, or personal accommodations due to an injury or illness, contact Accessibility Services to discuss your needs and provide any necessary documentation. Through ongoing communication and a shared commitment to inclusion, Accessibility Services will work with campus partners to ensure that the accommodations support your academic success and personal well-being. To schedule an appointment with the Office of Accessibility Services contact [email protected] or call 508-286-8215 (voice)
or 508-286-5828 (TTY).
Questions?
If you have questions about any of these policies contact Abby Egginton at 508-286-8210.