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Where is the on-campus health center located?

Sturdy Health Primary Care – Norton, the on-campus student health center, is the small white building located at 14 Taunton Avenue Norton, MA. Wheaton’s Student Health Services office is also housed in the Sturdy Health Primary Care – Norton building.

How do I make an appointment?

Call 508-285-9500 to schedule an appointment. Sturdy Health Primary Care – Norton provides same day or next day appointments, typically from 11 a.m – 3 p.m. Space is limited so call as soon as you possibly can. The office accepts phone calls beginning at 9 a.m. You must have an appointment to be seen; Sturdy Health Primary Care – Norton is not a walk-in clinic. Please present your insurance card to the receptionist when checking in.

How much will an appointment cost?

All Wheaton students, regardless of their health insurance plan (Wheaton or personal), are seen free of charge at Sturdy Health Primary Care – Norton; there is no cost (and no co-pay or deductible) for the actual office visit itself. Any associated lab work, procedures, treatments, and/or prescriptions are billed to your health insurance and you will be responsible for any deductibles or co-pays incurred.  Please contact your health insurance plan’s customer service department (number on the back of your insurance ID card) to confirm costs associated with lab work, procedures, treatments, and/or prescriptions received at Sturdy Health Primary Care – Norton (Sturdy Medical Associates / Sturdy Health Primary Care – Norton).

Will I pay a co-pay at Sturdy Health Primary Care – Norton?

No, there is no co-pay required at Sturdy Health Primary Care – Norton. You are required to pay a co-pay according to your insurance plan for all other doctor’s office visits as well as emergency room visits. If you belong to the health insurance plan offered by the college, your co-pay is $15 for an outpatient office visit and $100 for an emergency room visit and there is no deductible. If you belong to a personal insurance plan, please contact the customer service department (number on the back of your insurance ID card) to confirm co-pay and deductible amounts for services received at facilities other than Sturdy Health Primary Care – Norton.

If I’m unable to be seen at Sturdy Health Primary Care – Norton, are there other health clinics close by?

Yes, there are several walk-in health clinics nearby.  Please check with your insurance company to confirm coverage.

    1. Mansfield Walk-in Health Center 200 Copeland Drive, Mansfield, MA; 508-339-4144
      Bring picture ID and insurance card. Fees may be incurred for lab work, procedures, treatments and/or prescriptions.
    2. CVS Minute Clinic*, West Main Street, Norton, MA; 508-285-4032
    3. Compass Medical*, URGENT CARE, 21 Bristol Drive, Easton, MA; 508-565-7100
    4. Armistice Urgent Care*, 209 Armistice Blvd., Pawtucket, RI; 401-725-4100
    5. Tristan Medical Urgent Care, 184 W. Main Street, Norton, MA; 508-824-0243
      Bring picture ID and insurance card. Fees may be incurred for lab work, procedures, treatments and/or prescriptions.
    6. Sturdy Memorial Urgent Care, 60 Messenger St, Plainville, MA;  508-809-6262
      Bring picture ID and insurance card. Fees may be incurred for lab work, procedures, treatments and/or prescriptions.

*Medical sites with an asterisk – Insurance card, picture ID, and copayment required. Co-payment and deductible may apply.

What if I need health care when Sturdy Health Primary Care – Norton is closed or need emergency care?

If you become ill on the weekend or after Sturdy Health Primary Care – Norton has closed for the day, call 508-285-9500, leave a message with the answering service, and the doctor-on-call will promptly return your call. For emergency situations any time of day, contact Wheaton Campus Safety at 508-286-3333 (or x3333 from an on-campus phone) or dial 911.

Is there an infirmary on campus?

No, there is no traditional overnight infirmary.

What if I need transportation to an emergency room or to an off-campus medical appointment?

For transportation to off-campus medical appointments and local hospitals:

In an emergency, please call Campus Safety at 508-286-3333 or 911 for ambulance assistance

Where is the closest pharmacy?

There are two pharmacies conveniently located within easy walking distance:

Sturdy Health Primary Care – Norton will fax your prescription to the pharmacy of your choice. When picking up your prescription, you will need to bring your insurance card and money for a co-payment.

What services are provided at Sturdy Health Primary Care – Norton?

There are two physicians and two nurse practitioners who are available to treat a variety of health problems such as cold and flu, mono, strep throat, GI upset, UTIs, and other minor illnesses and injuries. GYN exams, birth control, some routine immunizations, and confidential STD and HIV testing are available as well.. The on-site lab is open from 8:00 a.m. to 12:30 p.m. Monday through Friday for any blood work your physician may order. You will subsequently receive a bill from Sturdy Memorial Hospital as all blood work and cultures are processed there.

Are there any female providers at Sturdy Health Primary Care – Norton?

Yes, there are two female providers: A physician and a nurse practitioner, as well as Kelliann Bachand, OB-GYN NP, who holds OB/GYN and sexual health clinics 1-2 times per month or Wheaton students. You may request to see any one of these providers for GYN exams, birth control, and pregnancy counseling, as well as routine visits. Notify the receptionist of your preference when scheduling an appointment.

Are physical exams available at Sturdy Health Primary Care – Norton?

Yes, physical exams are available at Sturdy Health Primary Care – Norton – please contact Sturdy Health Primary Care – Norton at 508-285-9500 for assistance in scheduling an appointment. Please note that while physical exams are available, Sturdy Health Primary Care – Norton does not offer ongoing primary care. There are several other local health clinics where you can receive an exam as well – please see the list of urgent care facilities listed above. All applicable deductibles and co-pays apply.

Are study abroad physicals and immunizations available at Sturdy Health Primary Care – Norton?

Some routine immunizations are available at Sturdy Health Primary Care – Norton by appointment but less routine vaccinations, especially those required for traveling abroad, are not. For these immunizations, you will need to make an appointment at one of the travel clinics in the area:

Are allergy shots available at Sturdy Health Primary Care – Norton?

No, Sturdy Health Primary Care – Norton does not administer allergy shots but the following allergists are located nearby:

  1. Allergy & Asthma Specialists; 550 N Main Street, Attleboro, MA; 781-769-9045
  2. Donald Accetta, MD, 101 Industrial Park Rd. • Suite 307, Taunton, MA; 508-880-3121
  3. AAP Asthma & Allergy Physicians, 35 Summer Street, Taunton, MA; 508-880-8737

Contact each office to confirm whether serum from your present/previous allergist is acceptable. Check with your insurance company regarding coverage for specialists and whether there are any charges or deductibles which are not covered by your health plan. At the time of each office visit, you’ll be asked for your insurance information and a co-payment. You’ll also be required to remain in the allergist’s office for 30 minutes after receiving your allergy injection.

What if I (not my parents) would like to receive my bills from Sturdy Health Primary Care – Norton or Sturdy Memorial Hospital?

If you participate in the health insurance plan offered by Wheaton, bills from Sturdy Health Primary Care – Norton and Sturdy Hospital will be mailed to you at your campus mailbox. If you are covered by your parents’ insurance, the statement of charges will be mailed to your home address in care of your parents. If you pay out of pocket, neither you nor your parents will receive a bill. Information about the Wheaton Student Accident and Sickness plan and the Accident Only plan may be found at Student Insurance Information. For more information regarding the health insurance plan offered by Wheaton, please visit gallagherstudent.com.

Where can I find additional information regarding Sturdy Health Primary Care – Norton?

More detailed information about Sturdy Health Primary Care – Norton may be found at Welcome to Sturdy Health Primary Care – Norton.

Whom should I contact regarding Sturdy Health Primary Care – Norton, my health insurance, or available healthcare options?

Contact Kate Puopolo, LMHC – Associate Dean for Health and Wellness & Director of Counseling at [email protected]. Kate is available to answer specific questions regarding Sturdy Health Primary Care – Norton, as well as concerns you may have regarding your health insurance coverage, on- and off-campus options for health care, and other health-related issues including requests for copies of medical records and immunization records.

Health Resources
  • Medical-center_15-220x147Student Health Center/Sturdy Health Primary Care – Norton
    To schedule an appointment, please call 508-285-9500.
    After-hours, please call the Doctor-on-Call answering service at 508-285-9500.
  • Wheaton Counseling Center
    To schedule an appointment, call 508-286-3905.
    Emergency walk-in sessions available M-F during regular business hours.
    After hours, please call Campus Safety to access the Area Coordinator at 508-286-3333.
  • Health insurance information for new grads from HealthCare.gov.