How do I make an appointment?

Students may request a clinical appointment one of three ways:

  • Calling the Counseling Center at 508-286-3905 to speak with a staff member,, or follow the voicemail prompts to leave a message.
  • Stop by the Counseling Center at 42 Howard Street, during office hours (Monday-Friday 8:30 a.m. – 4:30 p.m., closed for lunch 12:30 – 1:30 p.m.)
  • Submit an Appointment Request Form on InsideWheaton

Appointment Details

All appointments in the Counseling Center are free, and are not billed to insurance.

A student’s first appointment at the Counseling Center is scheduled as a triage appointment. In general, the triage appointment is approximately 15-30 minutes long.  This will be a brief assessment to determine a student’s needs, appropriate providers and the best course of care to support the student. The triage appointment will determine if on or off-campus care is more appropriate; if the student continues services at the Counseling Center, subsequent sessions are typically 30-50 minutes long.

Please be on time for scheduled appointments. If a student is unable to keep their appointment, please provide us with at least 24 hours notice by calling us to cancel the appointment. Repeated cancellations or missed appointments may result in the termination of counseling at that time (not without attempted contact, offers of re-engagement, and notification.)  Even if a student does not continue services at that moment, they are encouraged to re-engage with the Counseling Center should they need services in the future.

Can I make an appointment for my child, friend, student, etc?

Appointments cannot be made on behalf of someone else and must be student-initiated, as the decision to come to counseling is a highly personal matter. appointments cannot be made on behalf of someone else. Even though you may strongly believe that someone could benefit from counseling–and you might be entirely correct–the decision to take the first step must always be the student’s. That being said, you can always offer to call the Counseling Center with the student to support them in setting up an appointment, or walk the student over to the Counseling Center.

How many times can I be seen for counseling?

The Counseling Center does not impose a session limit. We offer a short-term, solution focused model of counseling. Think of our services as “primary care” for mental health. If we think a student can be helped with this brief model of care, the student and their counselor will discuss the number of sessions necessary to achieve goals. If a student needs more frequent, comprehensive, extensive and/or specialized services beyond our short-term solution focused mode, we can help!  Our Case Manager will assist the student in making arrangements with off-campus providers who can help.