This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 as amended 2009 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Wheaton College. Wheaton College’s Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her/their designee as soon as possible but no later than 60 calendar days after the alleged violation to: Steven Viveiros, ADA/504 Coordinator for Student Grievances (the “ADA Coordinator”). The ADA Coordinator will meet with the complainant to discuss the complaint and the possible resolutions.

Within 15 calendar days of the meeting, the ADA Coordinator will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of Wheaton College and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator does not satisfactorily resolve the issue, the complainant may appeal the decision within 15 calendar days after receipt of the response to Rachael Pauze, Senior Director of Compliance and Policy (the “Director”).

Within 15 calendar days after receipt of the appeal, the Director will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Director will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator, appeals to the Director, and responses will be retained in a confidential manner by Wheaton College for at least three years.

Accessibility Services

Updated May 2020

www.ada.gov