Information Technology Support Services (ITSS)
Support Hours
Monday to Friday (Excluding College Holidays)
8:30 a.m. to 4:30 p.m.
ITSS Help Desk Location
Wallace Library (Periodical Level)
Support Information (Faculty / Staff / Students)
General Technical Issues
- Submit a support ticket (Best way to reach us):
support.wheatoncollege.edu
- Email ITSS Support:
[email protected]
(Could be 48 to 72 hours before response) - Call the ITSS Help Desk: 508-286-3900
(Could be 48 to 72 hours before response)
Note: ITSS does not support student systems or other devices except for applications and issues directly related to Wheaton College.
Password Issues
- To Change/Reset/Recover your Password, go to:
account.wheatoncollege.edu - Email ITSS Support: [email protected]
Additional Support Information (Faculty / Staff)
If you have a problem with…
A Classroom or Lab, with a class currently in session
- Contact Media Services (AV):
Call: x5600; 508-286-5600
Email: [email protected]
A Classroom or Lab, with NO class in session
- Email: [email protected]
Photocopier/MFP (Multi-Function-Printer)
- Submit a Service Request:
Online MFP Repair and Supply Request (Google Form) - Call: x3836; 508-286-3836
Telephone or Voicemail Issues
- Submit a Support Ticket (Best way to reach us):
support.wheatoncollege.edu
- Email ITSS Support:
[email protected]
(Could be 48 to 72 hours before response) - Call the ITSS Help Desk: 508-286-3900
(Could be 48 to 72 hours before response)