Mail Service FAQ

• • What is my address to receive mail here at Wheaton?
  • How will I know when my package is ready for pickup?
  • What is my Wheaton mail box number?
  • Can I have mail and packages forwarded to me during winter and summer breaks?
  • Can I buy stamps at Campus Mail Services?
  • When does outgoing mail leave the Campus Mail Room?
  • What time does FedEx pick-up outbound packages?
  • Do you have packaging and mailing forms available for shipping?

To ensure proper delivery of mail, magazines, packages, etc. to you at the college please use the following address format:

Student Name
Box W_ _ _ _
Wheaton College
26 East Main Street
Norton, MA 02766

You will receive an email notification in your official Wheaton email account as soon as your package has been processed and is ready.

There are two main ways your package will be handled, and the email subject line will indicate the method:

Locker Pickup
Email Subject Line:  “Package placed in LOCKER”
Pickup Location & Time:  Balfour-Hood Student Center (accessible 6 am – 12 am daily). The lockers are located just outside the mailroom.

Mailroom Window
Email Subject Line:  “Package at Campus Mailroom Window”
Pickup Location & Time: Campus Mailroom Window at Balfour-Hood Student Center, open Monday – Friday, 9 am – 4 pm.

How to Pick Up Your Package

• • • For Lockers: The email will direct you to the correct Kiosk. Use the QR code on your phone to open the assigned locker(s).
    • For Mailroom Window: Please bring your Wheaton Student ID or another form of photo ID for secure retrieval.

You can find your mail box number on InsideWheaton in your user profile or in the directory listing.

We can forward all First Class USPS mail at no charge during breaks, provided you fill out this Forwarding Address Form. FedEx, Amazon and UPS packages cannot be forwarded for free. Please email us at [email protected] and we will be happy to make special arrangements to ship your FedEx, Amazon and UPS packages to your home for the cost of shipping (paid by cash or check).

No. You can purchase stamps at the Norton Post Office, located on campus next to the bookstore.

Mail is delivered to the Norton Post Office at 9:00 a.m. when we pick up the incoming USPS mail. Any other deliveries require special arrangements to be made and approved to meet Facilities Operations schedules.

FedEx requires a 4-hour notice to pick up outbound packages. You should have your package at Campus Mail no later than 12 p.m. for same-day processing.

Please stop by our service window to inquire about your shipping needs.