This page will change as ALERTS are posted.
FUTURE ALERT Details:
In our continuing effort to improve LIS services and provide the community with accurate, up to the minute information regarding our services, beginning in September LIS is changing the way we distribute information to the community regarding IT information and alerts.
There will be two kinds of ALERTS:
1. IT Alerts
What it Means: One of Wheaton's networked services (Banner, Gmail, WebFocus, Internet service, Telephone service, etc.) is experiencing a problem or a scheduled maintenance will be occurring. Most of the time all scheduled maintenance will occur during the approved Thursday evening maintenance window but we can't always control the technology! We try to send scheduled maintenance announcements at least two days before the event.
2. Critical IT Alerts
What it Means: Something is up that you should be aware of and possibly do something about (A virus warning, SPAM alert, Phishing attempt, important software update, etc…) Critical IT Alert information will be sent as soon as we have verified the information.
There will be three places to check on ALERTS:
1. Twitter: IT Alerts will be posted on our brand spanking new Twitter site! Follow Wheaton Tech Support @WheatonSupport to get them as soon as they go live!
2. Email: You will receive an email with a brief description of the ALERT in the subject line. When you open the email there will be a link to more information on the LIS IT ALERT website. At that time you can click on the link or just visit this website: http://wheatoncollege.edu/technology/ and look for the alert posted in the IT ALERTS or CRITICAL IT ALERTS sections of the website.
3. Web: Visit our website: http://wheatoncollege.edu/technology/ and look for the alerts posted in the IT ALERTS or CRITICAL IT ALERTS sections of the website.
IT ALERTS will be issued by designated LIS Directors:
Sue Morgado (email@example.com)
Roy Galang (firstname.lastname@example.org)
Joe LaCascio (email@example.com)
or by Sue Wawrzaszek (firstname.lastname@example.org).
If you are in doubt… Be sure to hover over the address with your mouse to be sure it is from one of them.
If you have any questions please contact Sue Morgado at Morgado_Sue@wheatoncollege.edu
Or to verify an alert you have received please call Tech Support at 508.286.3900 or email email@example.com
If you are not sure... call us!