Wheaton College Norton, Massachusetts
Wheaton College

Technology Support Service Level Agreement and Standard Hardware Specifications

We are dedicated to answering and resolving all calls and emails to our department, as soon as possible, in the order that they are received. The only time that we will deviate from this procedure is if a college-owned computer system or application is not working. We will then respond to this call immediately.

Please refer to this list to see the standard hardware we currently support.

Form Factor OperatingSystem Processor,etc RAM Video Hard Drive,etc CD/DVD Display
Desktop Windows Win 7 Intel Core i7 2600, 3.4GHz, 8M 4GB 512MB AMD Radeon HD 6350 Graphics dual DVI 250GB SATA 6.0GB and 8MB Data Burst Cache 8X DVD+/-RW 20" Wide Screen LCD
Desktop iMac Mac OS 10.7.x 2.5GHz Intel Quad Core 4GB varies 500GB Serial ATA Drive Combo Drive 21.5"
Laptop Windows Win 7 Intel Core i5-2540M, 2.60GHz, 3MB Cache 4GB NVIDIA NVS4200M, 512MB DDR3 Discrete Graphics 250GB Hard Drive 5400RPM 8X DVD+/-RW 14.1" WXGA (1280x800)
Laptop Mac Mac OS 10.7.x 2.3GHz Intel Core i5 4GB varies 320GB Serial ATA drive @ 5400 rpm Superdrive 8x 13inch (diagonal) glossy widescreen TFT display

Please note these standards are reviewed annually. 2014-2015.

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