If you’d like to work at Wallace Library, please print and complete our application form (pdf), and return it in person to Maryann Geppner, Coordinator of Access Services.

We are currently hiring for fall semester for the following position:

Access Services Assistant 1

Under the supervision of the Access Services staff, the Access Services Assistant 1 provides front-line circulation, public services and reserve services to library patrons.

Basic requirements:
  • Strong interpersonal and communication skills.
  • Customer service oriented.
  • Accuracy and attention to detail.
  • Ability to work with a team and independently.
  • Self-motivated, dependable, enthusiastic, takes initiative, and interested in the work being done.
  • Positive attitude.
Duties and Responsibilities:
  • Provides front-line support for library services. The student responds to informational, directional and library policy questions.
  • Adheres to policies and laws regarding confidentially of patron records.
  • Assists patrons with use of the library web sites and the online catalog, helps patrons to locate resources in all formats, and makes referrals as needed.
  • Follows daily startup procedures in the library. Monitors the facilities, all library service points, and the handicapped entrance..
  • Follows safety and security procedures of the library.
  • Reports any equipment issues to staff.
  • Records requests of service related issues.
  • Checks circulating materials in and out using the library system. Assists staff with processing course reserves and interlibrary loan.
  • Provides access to collaboration rooms.
  • Shelves and maintains Library Collection, adhering to the Library of Congress classification system.
  • Understands emergency procedures and reporting; performs as necessary.
  • Answers and directs phone calls.
  • Performs other duties as assigned.