How do I submit a work order?
The Physical Plant work order form is located in the list of services on the Welcome page of insideWheaton. Wheaton’s work order system is provided on-line under the SchoolDude label and is administered by the Physical Plant office. Your submitted work order is dispatched to the appropriate shop or service through the Physical Plant Office. If this is your first time using the work order process you will need to register. There are two passwords that are needed, the 1st password will be your sign-on password, the second ‘submittal‘ password will always be ‘workorder‘(one word, small letters).
When should I submit a work order?
A work order should be submitted for all NON-emergency requested work or tasks, such as moving a file cabinet, maintenance-related repairs, and painting, transferring records to storage, etc. If you have questions or need assistance, call the Physical Plant office at ext. 3879.
What if my request is an emergency?
If you are experiencing an emergency issue, you can call the Physical Plant office at ext. 3879 to state your problem during normal business hours Monday through Friday from 8:30 AM – 4:30 PM. The Physical Plant office will then contact the appropriate shop for the response. Typical issues that fit this emergency category include loss of electricity, clogged toilet(s), or leaking or flooding water. After 4:30 PM please call Campus Safety 508-286-8213 for Non-Emergency. In emergencies please call Campus Safety at 508-286-3333.
I sent in a work order awhile ago and the work order has not been completed. How do I follow up?
You can log on to the Wheaton Work Order site and check the work order number that was assigned to that particular request that you have submitted. You may also email firstname.lastname@example.org to receive an update regarding your Work Order # that was assigned to your request