A: Open the front door on the MFP and look for the Power ON/OFF switch. Once you find it Power the MFP off wait 30 seconds then Power the MFP back ON. If this does not resolve the situation please go on line to submit a repair request.
Select the Fax/Scan button located just below the LCD display.
Place the document(s) you want to scan face-up in the top feeder.
On the LCD display select the destination network folder you want to scan to (ex: "alum")
Press the blue "Start" button on the keypad.
Press the "Access" button to log out of your MFP session.
Visit the shared network area on the server netspace.wheatonma.edu (directions are here) and go to the top level "scanning" folder. Underneath that folder go to the folder where your document was scanned to (in this example "alumnaei_relations_and_annual_giving_scanning"). Your scanned document will be waiting in the form of a PDF document (ex: SKMBT_42310110309140.pdf). Please remove your document from the server or it will be removed during our periodic clean up process.
Note* If you do not have access to enter a folder underneath the scanning folder, please contact the LIS Technical Support Staff at 508.286.3900 for assistance.
A: That error message means that the person receiving the error has a stuck job on one of the MFPs on campus and it needs to be cleared at the MFP's console. This can happen when someone, for example, sends a job to an MFP and specifies that the output size should be 11 x 17 but when they release the job there is no paper that size in the unit and it hangs in the queue. You can see these jobs on the left hand side when you log into the Konica and says "Print Err" and their "w" ID. Jobs like this have to be deleted. There is a setting on all MFPs that allows anyone to remove a job in the local queue. We are hoping that people walk up to a machine, realize that they can't release their own job because the previous person has a job stuck in the queue so they delete that stuck job.
A: Yes! You need to install the Equitrac printing software client, available free from Tech Support. Bring your laptop to Tech Support to have the client installed. The client will work on both PC and Apple laptops.
IT ALERT: InsideWheaton and Printing Services down for maintenance 10.23, 4:30pm to 6:00pm.
Who: Wheaton College Faculty, Staff, and Students What: Inside Wheaton and Printing Services Why: Server maintenance When:Thursday, Oct 23rd from 4:30 pm - 6:00 pm
In our continuing effort to improve LIS services, InsideWheaton will be brought down for server maintenance between the hours of4:30 pm and 6:00 pm this Thursday(October 23rd).
ALSO, the printing/copying/scanning/faxing system will be down for maintenancefrom4:30 pm - 5:15 pm. onCourse will remain available during the maintenance period.
If you have any questions or concerns regarding this outage, please contact the LIS Technical Support staff at ext 3900 (email@example.com)PLEASE REMEMBER: LIS Technology Support will NEVER request passwords or other personal information via email. Messages requesting such information are fraudulent.
REMINDER... Digital Millennium Copyright Act - at Wheaton. What you should know...
Wheaton College Faculty, Staff, and Students
DMCA = Digital Millennium Copyright Act - at Wheaton
Reminder - Distributing copyrighted materials without the consent of the owner is against federal law. It is Wheaton policy to respond to clear notices of alleged copyright infringement.
Downloading copyrighted material without permission and distributing or sharing copyrighted material without permission are violations of Federal Copyright Law.
You may be familiar with some Peer-to-Peer (P2P) file sharing programs such as Ares, Bearshare, BitTorrent, Kazaa, Limewire, Morpheus, or Instant Messenger file transfers. If you don't own the copyright to the materials, don't use these services to share the copyrighted materials. Doing so is illegal.