- Director, information technology quality and compliance strategy
- Johnson & Johnson, New Brunswick, N.J.
Pam Au didn’t expect to work in technology, but an opportunity to be a pioneer in the early ’80s changed her mind. After interning for Congresswoman Margaret Heckler, the government major was offered a position in business applications programming at Merrill Lynch.
“Wall Street was making a huge investment in technology. There were few women in IT in the brokerage industry, and it was an opportunity to learn, grow and develop,” she says.
She went through a 12-week training program, learning COBOL and other programming languages. “It was really technical,” she says. “To this day, I am so proud of making it through that training.”
In the spirit of the Sit With Me project, the Quarterly is showcasing several alumnae working in the industry. Coming from backgrounds that include a variety of majors and working in a wide range of jobs, from designing Navy destroyers to creating educational software, they illustrate the many opportunities available and the many paths into the field that a liberal arts education offers.
Now Au is responsible for the development and execution of Johnson & Johnson’s global IT quality and compliance strategy. She recently led a team to transform the way IT systems and services are delivered by streamlining the systems development life-cycle process and making it more user-friendly.
“As a liberal arts major, I learned to look at things holistically,” she says. “[Professor of Political Science] Darlene Boroviak taught me not to set boundaries.”
With more than 30 years in IT, Au enjoys serving as a mentor to young women and men interested in technology careers. “It’s what I love most about my job,” she says. “Everything I’ve accomplished, I’ve accomplished by working with people in teams.”