Wheaton College Norton, Massachusetts
Wheaton College
Wallace Library

Academics

Student Job Descriptions

  • Archives & Special Collections

    Archives Assistant I

    The duties and responsibilities of this position include preliminary sorting and processing of college archival records. This student assistant will also assist with maintenance of archival indexes, file documents in archives, shelve books in special collections materials designated by the archivist, assist with preparation of exhibits, type transcripts, labels, inventories, etc. In addition the student employee will answer the telephone and admit patrons in the absence of archives staff. This student will also be responsible for other duties as assigned.

    Archives Assistant II

    The Archives Assistant will provide routine reference service for research patrons, including a preliminary reference interview, retrieve appropriate books and materials for the researcher, refer requests to the archivist when appropriate, reshelve materials, and assist archivist with the planning and production of exhibits. In addition this student employee will oversee the Archives Reading Room in the absence of the archivist, assist with classification and filing of archival photographs, assist the archivist with processing of college archival records, and perform other duties as assigned.

    Archives Assistant III

    This individual would possess advanced knowledge, skills and abilities to perform the essential functions of the Archives Assistant positions such as processing, description and preservation of archival and special collections for access and public use, as well as to perform non-routine assignments related to research. Advanced knowledge (two or more years of prior experience in Archives Assistant position) would allow the individual to access restricted, confidential collections. In this position the individual would supervise Archives Assistants I and II as necessary and be able to work independently without constant supervision. This individual would assist with coordination and preparation of special exhibits and projects, as well as planning and preparation for special events. In addition this student will perform special tasks, working independently, to enhance finding aids for the collections by creating or editing a database via software such as Minaret or Filemaker, or by describing a manuscript collection. Advanced knowledge of the collections, archives classifications and archival procedures is necessary to perform these tasks. This individual may require training to become proficient in database input and management.

  • Computer Troubleshooting/Help Desk

    Support Center Student Technician

    Duties and Responsibilities
    All employees are expected to follow and adhere to the Support Center Student Employment Guidelines. Specific responsibilities include: Answering and logging telephone calls from staff, faculty, students, and parents. Technicians working the Support Center will be called upon to visit locations around the campus that require hands-on troubleshooting. SCST's must be good problem solvers and have a willingness to learn. SCST's constitute the first level of support for the Wheaton Community and are expected to attend training sessions periodically. SCST's also assist the Support Center Student Manager with the implementation of the policies of The Support Center.

    Technicians require several skills in addition to having an interest in computers and technology. Actual technical skills can be learned in the first semester of employment at the Support Center. Of more importance, however, is possessing a genuine interest in providing help to the Wheaton community, and being able to convey a positive attitude over the telephone and in person. They need to be both reliable and punctual, and be able to handle any type of call with patience and tact, even if the caller is upset and irritated.

    All technicians will achieve one common goal. The goal of the Support Center is to resolve all calls as soon as they come in a professional and courteous manner. If a technician does not have the resolution for a call it is their responsibility to follow the escalation policy to resolve the call.

    Skills/Experience Required
    Must have good communication and social skills. Must be punctual and reliable. Knowledge of and ability to support Macintosh and Windows computers at the system level; moderate to expert knowledge of college standard software as well as a strong desire to learn and to share knowledge with others in a mature and professional manner.

    Training Period
    Training sessions must be attended when offered and on-the-job training is available throughout the year these include peer training sessions and Element K on-line courses. Participation in required training sessions is necessary for advancement.

    Support Center Student Manager

    Duties and Responsibilities
    All employees are expected to follow and adhere to the Support Center Student Employment Guidelines. The student holding this position will have full responsibility for managing the Support Center during evening hours and on weekends. Managers must have extensive knowledge of college standard software and a basic understanding of diverse course software. Each manager is required to develop an in-depth knowledge of a major software package and contribute to the Peer Training program by providing one training session per semester for other student employees of the Support Center. Student Managers must be capable of making decisions and taking responsibility for the safety and security of the Center and its equipment.

    Student Managers are issued a key to the Center and a code to the security system. Managers must know the procedures and implement operational policies of the Support Center. Managers must possess management skills and provide on-going training and guidance to students in other positions. Student Managers are responsible for checking the Tracker database at the completion of every shift to assure proper data entry as well as verifying closed calls. They also coordinate evening dorm network visits for network configuration assistance. Managers oversee at least two other student employees at all times and will be expected to help with the performance evaluation of those students and decisions regarding promotions. Student Managers are expected to attend Manager meetings on a regular basis. Student employees at this level participate in the development of policy.

    All student employees will achieve one common goal. The goal of the Support Center is to resolve all calls when they are received in a professional and courteous manner.

    Skills/Experience Required
    Must be responsible and exhibit good management skills. Must have good communication and social skills. Must be punctual and reliable. Knowledge of and ability to support Macintosh and Windows computers at the system level; extensive knowledge of college standard software as well as a strong desire to learn and to share knowledge with others in a mature and professional manner.

    Training Period
    Training sessions must be attended when offered.

  • Instructional Technology/Lab (Graphics Design, ICUC)

    Instructional Technology Assistant

    Description of Duties
    The Instructional Technology Assistant will be responsible for working in a specialized academic lab, such as the Computer Graphic Design Lab, Astronomy Lab, Digital Imaging Lab, or Language Lab. Main duties include assisting student users with the specialized hardware and software used in the lab, hardware and software troubleshooting and overall lab maintenance. Learning to use the software and hardware used in the lab is expected.

    Experience/Skills Required
    Must be self-motivated individuals who are good problem solvers and willing to learn diverse software and hardware. Must be familiar with college standard software (MS Office Suite, WS FTP/Fetch) and at least two of the following depending on the lab assigned: (CGDL: Mac OS X, Photoshop, Illustrator, Quark XPress); DV Studio: Mac OS X, iMovie, Final Cut Pro, Quicktime); (Imaging Lab: OS X, Spot Imaging, Photoshop, Quicktime); (GIS: Windows 2000, Arcview, PHotoshop); (Music/Multimedia: Mac OS 9/X, Digital Performer, Finale, OMS, Midi); (Astronomy Lab: Windows XP, Maxim DL, The Sky, SkyPro, Starry Night Pro)

    Web Technology Assistant

    Description of Duties
    The Web Technology Assistant will be responsible in creating and maintaining web pages, using graphics software to scan and manipulate text and images, investigating new software, and writing documentation. If interested, there is an opportunity to teach 1-hour evening workshops to other students, usually using prepared materials.

    Experience/Skills Required
    Fluent with personal computers (both Mac and Windows). Significant knowledge of Microsoft Office, and web page design tools, such as PageMill, GoLive, Dreamweaver, Photoshop, ImageReady, LiveMotion and Flash. Requires reliability and commitment to meeting deadlines. Must enjoy problem solving. Must be able to work independently, prioritize work tasks and manage own time. Should be flexible, able to switch between projects from week to week. Must enjoy dealing with details. Requires willingness, and aptitude for learning new software. Experience creating web pages (especially the ability to edit HTML) is a strong advantage, but we provide training. Artistic ability a plus. Interest in teaching a plus. Experience working with faculty a plus.

  • Library (Circulation)

    Circulation Assistant I

    Under the supervision of the Circulation staff, the Circulation Assistant I provides front-line circulation and reserve services to library patrons. This student responds to informational, directional and library policy questions. This student provides accurate information and services according to departmental policies and procedures. This student will adhere to policy and law regarding confidentiality of patron records. This position staffs the Circulation Desk at assigned shifts during all library hours.

    Circulation Assistant I will use the Innovative Interfaces Integrated Library System Circulation module to check-out and check-in circulating materials, course reserves and Interlibrary Loan materials. This student will check the status and location of circulating materials using the on-line catalog, assist patrons with HELIN requests and communicates Circulation policies and procedures to patrons, directs patrons to other library locations and departments, assists patrons with renewals and holds on items, and pre-registers off-campus library borrowers. The Circulation Assistant I assists patrons with use of the library website and the online catalog, and helps patrons locate library materials.

    Circulation Assistant I will assist staff with retrieving and processing HELIN and InRhode book requests.

    Additional duties for the Circulation Assistant I include checking in returned items, processing HELIN returns, searching stacks for overdue and missing items and providing access to viewing rooms.

    This student will learn to be responsible for the order and maintenance of the book and media collections in the Library. The Circulation Assistant I will shelve library materials and shelf-read library collections accurately within the Library of Congress classification system.

    The Circulation Assistant I will answer telephones and forward telephone inquiries to the appropriate departments, monitor library security gate and the handicapped entrance, follow procedures to safeguard the safety of library patrons and the security of the collections including evacuation of the building.

    Circulation Assistant I accepts and logs in Course Reserve requests from faculty members, accurately identifies and pulls materials from the collection for reserve, assists staff with processing reserve items, ie, putting reserve bands on materials, stamping books and maintaining reserve lists, photocopies and scans documents for electronic reserve. This student identifies and retrieves course reserve materials for patrons and assists patrons accessing electronic reserves.

    Students may be asked to assist supervisors with other projects such as shelf reading, inventory, and shifting of Library collections.

    Circulation Assistant II

    Under the supervision of the Circulation staff, the Circulation Assistant II provides front-line circulation and reserve services to library patrons. This student provides accurate information and services according to departmental policies and procedures. The Circulation Assistant II assists patrons with use of the library website and the online catalog, and helps patrons to locate library materials. This student will adhere to policy and law regarding confidentiality of patron records. This position staffs the Circulation service points at assigned shifts during all library hours.

    Circulation Assistant II will use the Millennium Integrated Library System Circulation module to check-out and check-in circulating materials, course reserves and Interlibrary Loan materials. This student will check the status and location of circulating materials using the on-line catalog, assist patrons with HELIN online requests and communicate Circulation policies and procedures to patrons. This student also directs patrons to other library locations and departments, assists patrons with renewals and holds on items, searches stacks for overdue and missing items, pre-registers off-campus library borrowers, provides access to viewing rooms, answers telephones and forwards telephone inquires to the appropriate departments. This student monitors the library security gate, the handicapped entrance and follows procedures to safeguard the safety of Library patrons and the security of the collections including evacuation of the building. The Circulation Assistant II will assist staff in training and mentoring Circulation Assistant level I students and participate in cross-training initiatives.

    Circulation Assistant II will retrieve materials and assist with the processing of HELIN & InRhode online requests from other members in the HELIN consortium.

    Circulation Assistant II will responsible for the order and maintenance of the book and media collections of the Library. This student will shelve library materials and shelf-read collections accurately within the Library of Congress classification system.

    Circulation Assistant II accepts and logs in Course Reserve requests from faculty members, accurately identifies and pulls materials from the collection for reserve, assists staff with processing reserve items, ie, putting reserve bands on materials, stamping books and maintaining reserve lists, photocopies and scans documents for electronic reserve, assists patrons in accessing electronic reserves.

    Students may be asked to assist supervisors with other projects, such as inventory and shifting of library collections.

    Circulation Assistant III

    Under the supervision of the Circulation staff, the Circulation Assistant III provides front-line circulation and reserve services to library patrons. This student provides services and accurate information according to departmental policies and procedures, and adheres to policy and law regarding confidentiality of patron records. This position staffs the Circulation Desk at assigned shifts during all library open hours.

    The student in this position has demonstrated an outstanding service-oriented attitude, reliability, the ability to work independently and an interest in accepting new responsibilities. In addition to the duties and responsibilities of the Circulation Assistant I & II, the Circulation Assistant III will have responsibility for the Library building and supervise student employees in the absence of staff. A student in this position is responsible for daily opening and closing procedures. This position clears patrons from the building at the end of operating hours and secures and locks the building. This student is responsible for knowing emergency procedures including evacuation of the building and responds to security alarms. This student will maintain library security and act as a contact person for Public Safety.

    The Circulation Assistant III will possess the knowledge and willingness to follow and communicate Library policies and procedures. This student will provide general and directional information for library services, facilities and resources.

    The Circulation Assistant III is responsible for managing the Circulation department in the absence of staff. This student will supervise and assign duties to student employees, resolve scheduling problems to insure coverage for all Circulation services, maintain attendance records, and possess an overall knowledge of library operations. A high level of competency using the Millennium Integrated Library System Circulation module and searching the online catalog is expected. This student will assist patrons with HELIN and InRhode requests.

    Circulation Assistant III will responsible for the order and maintenance of the book and media collections of the Library. This student will shelve library materials and shelf-read collections accurately within the Library of Congress classification system. In the absence of staff, this student will oversee shelving operations and ensure prompt re-shelving of circulating materials.

    The Circulation Assistant III will understand and be able to communicate reserve policies and procedures to patrons. This student will oversee the circulation of reserve materials in the absence of staff and will be expected to resolve any reserve problems. In addition this student will oversee the retrieving and processing of HELIN and InRhode requests from other members of the HELIN consortium.

    The Circulation Assistant III is expected to provide training and mentor new student employees and will participate in cross-training initiatives. This position requires collaboration with other student employees and library staff to ensure quality service to Library patrons.

    The student in this position will assist staff with routine tasks and special projects such as inventory and shifting collections. This student will attend monthly student supervisor meetings.

    Circulation Assistant IV

    Under the supervision of the Circulation staff, the Circulation Assistant IV provides front-line circulation and reserve services to library patrons. This student provides services and accurate information according to departmental policies and procedures, and adheres to policy and law regarding confidentiality of patron records. This position staffs the Circulation Desk at assigned shifts during all library hours.

    The student in this position has demonstrated an outstanding service-oriented attitude, reliability and ability to manage the department when staff are not on duty. Circulation Assistant IV will be responsible for the library building and supervision of student employees. A student in this position is responsible for daily opening and closing procedures. This position clears patrons from the building at the end of operating hours and secures and locks the building. This student is responsible for knowing emergency procedures including evacuation of the building and responds to security alarms. This student will maintain library security and act as a contact person for Public Safety.

    The Circulation Assistant IV will possess the knowledge and willingness to follow and communicate Library policies and procedures. This student will provide general and directional information for library services, facilities and resources.

    The Circulation Assistant IV is responsible for managing the Circulation department in the absence of staff. This student will supervise and assign duties to student employees, resolve scheduling problems to insure coverage for all Circulation services, maintain attendance records, and possess an overall knowledge of library operations. A high level of competency using the Millennium Integrated Library System Circulation module and searching the online catalog is expected. This student will assist patrons with HELIN and InRhode requests.

    The Circulation Assistant IV will responsible for the order and maintenance of the book and media collections of the Library. This student will shelve library materials and shelf-read collections accurately within the Library of Congress classification system. In the absence of staff, this student will oversee shelving operations and ensure the prompt re-shelving of circulating materials.

    The Circulation Assistant IV will understand and be able to communicate reserve policies and procedures to patrons. This student will oversee the circulation of reserve materials in the absence of staff, provide status of reserve items and will be expected to resolve any reserve problems. In addition this student will oversee the retrieving and processing of HELIN and InRhode requests from other members of the HELIN consortium.

    The Circulation Assistant IV is expected to provide training and mentor new student employees and will participate in cross-training initiatives. This position requires collaboration with other student employees and library staff to ensure quality service to Library patrons.

    The student in this position will assist staff with routine tasks and special projects such as inventory and shifting collections. This student will attend monthly student supervisor meetings.

  • Library (Public Services/Technology Support)

    Public Services Assistant I

    The Public Services Assistant I is an entry level position that provides front-line support for library public services, facilities, and employment. The PSA is under the supervision of the Public Services Coordinator. The PSA I responds to questions about library resources and services, assists patrons with use of the library web site and the online catalog, and helps patrons to locate resources in all formats, or refer them to those who can. In addition, the PSA I will develop the skills required to support library-specific computing applications and equipment, including high-volume printers and photocopiers. Students in this position will assist library staff and other employees working in public areas of the library.

    The Public Services Assitant I follows daily startup procedures in public services areas; supply monitoring; assists with basic maintenance and troubleshooting tasks on computers and equipment in public service areas; problem logging and reporting; recording of service-related statistics; referrals of equipment repair issues or high-level troubleshooting to supervisors or the IT&S Support Center. Ability to provide basic assistance with the online library catalog and the Library web site will be developed.

    This position requires outstanding public-service aptitude and reliability along with the aptitude and interest to develop technical and troubleshooting skills. Students holding this position will posses the knowledge and willingness to follow and implement Library policy procedures. The PSA I will be responsible for knowing emergency procedures including evacuation of the building in coordination with the Circulation supervisor.

    Public Services Assistant II

    The Public Services Assistant II provides front-line support for library public services, facilities and equipment. The PSA responds to questions about library resources and services, assists patrons with use of the library web site and the online catalog, and helps patrons to locate resources in all formats, or refer them to those who can. In addition, the PSA II will develop the skills required to support library-specific computing applications and equipment, including high-volume printers and photocopiers, microform reader/printers, and audiovisual equipment. Students will assist with setup of classrooms and equipment for instruction sessions. Students in this position receive supervision from the Library Systems Department and level III Public Services Assistants and will assist Reference librarians, library staff and other student employees working in public areas of the library.

    The Public Services Assistant follows daily startup procedures and nightly closing procedures in public service areas; supply monitoring; assists with basic maintenance and troubleshooting tasks on computers and equipment in public service areas; problem logging and reporting; recording of service-related statistics; referrals of equipment repair issues or high-level troubleshooting to supervisors or the IT&S Support Center. Ability to provide basic assistance with the online library catalog and the Library web site will be developed. The PSA will participate in cross-training initiatives and is expected to set individual learning goals to further develop skills. Students may be asked to complete special assignments or projects, and to assist in other areas of the library when necessary.

    This position requires outstanding public-service aptitude and reliability along with the aptitude and interest to develop technical and troubleshooting skills. Students holding this position will possess the knowledge and willingness to follow and implement Library policy and procedures. In addition this student will develop ability to assist patrons using standard productivity applications (such as Microsoft Office), file management and communication utilities. The PSA II will be responsible for knowing emergency procedures including evacuation of the building in coordination with the Circulation supervisor

    Public Services Assistant III

    The Public Services Assistant III provides front-line support for library public services, facilities and equipment. The PSA responds to questions about library resources and services, assists patrons with use of the library web site and the online catalog, and helps patrons to locate resources in all formats. In addition, the PSA III maintains the skills required to support library-specific computing applications and equipment, including public high-volume printers and photocopiers, microform reader/printers, and audiovisual equipment. Students will assist with setup of classrooms and equipment for instruction sessions. Students in this position receive supervision from the Library Systems Department and Public Services Shift Leaders and will assist Reference librarians, library staff and other student employees working in public areas of the library.

    The Public Services Assistant is responsible for daily startup procedures and nightly closing procedures in public service areas; supply monitoring; basic maintenance and troubleshooting tasks on computers and equipment in public service areas; problem logging and reporting; recording of service-related statistics; referrals of equipment repair issues or high-level troubleshooting to supervisors or the IT&S Support Center. Familiarity and ability to provide basic assistance with use of HELIN and the library web site will be expected. The PSA III will participate in cross-training initiatives and is expected to set individual learning goals to further develop skills. Students may be asked to complete special assignments or projects, and to assist in other areas of the library when necessary.

    This position requires outstanding public-service skills and reliability along with the aptitude and interest to develop technical and troubleshooting skills. Students holding this position will possess the knowledge and willingness to follow and implement Library policy and procedures. In addition this student will provide basic assistance to patrons using standard productivity applications (such as Microsoft Office), file management and communication utilities. The PSA will be responsible for knowing emergency procedures including evacuation of the building, in coordination with the Circulation supervisor, and must be capable of monitoring library public areas when library staff are not on duty.

    This position will be asked to cross-train other student employees.

    Public Services Assistant IV

    The Public Services Shift Leader provides front-line support for library public services, facilities and equipment. This employee responds to questions about library resources and services, assists patrons with use of the library web site and the online catalog, and helps patrons to locate resources in all formats or refers them to those who can. In addition, the employee maintains the skills required to support library-specific computing applications and equipment, including public high-volume printers and photocopiers, microform reader/printers, and audiovisual equipment. The Lead PSA will assist with setup of classrooms and equipment for instruction sessions. Students in this position will receive supervision from the Library Systems Department and will work as service partners with Reference librarians, library staff and other student employees working in public service areas of the library,

    The Public Services Assistant is responsible for daily startup procedures and nightly closing procedures in public service areas; supply monitoring; basic maintenance, troubleshooting and configuration tasks on computers and equipment in public service areas; problem logging and reporting; recording of service-related statistics; referrals of equipment repair issues or high-level troubleshooting to supervisors or the IT&S Support Center. Advanced knowledge of library services and competency with the online catalog, familiarity with the Library web site, and the ability to provide basic assistance in their use, will be expected. The employee is expected to provide training and leadership to other student employees and will participate in cross-training initiatives. Students may be asked to complete special assignments or projects, and to assist in other areas of the library when necessary.

    This position requires outstanding public-service skills and demonstrated reliability, familiarity with supported operating systems, solid knowledge of standard productivity applications, and troubleshooting skills. Students holding this position will possess the knowledge and willingness to follow and implement Library policy and procedures. In addition this student will provide assistance to patrons using standard productivity applications (such as Microsoft Office), file management and communication utilities. The Lead PSA will be responsible for knowing emergency procedures including evacuation of the building, in coordination with the Circulation supervisor. This position will be responsible for managing library public areas and supervising other student employees during late night or weekend shifts when library staff are not on duty.

  • Library (Safety & Security Patrol)

    Safety & Security Patrol

    The Safety and Security employee will be required to monitor individuals entering and leaving the building and to ensure that all patrons comply with Library policy. This student will make certain that patrons sign-in and show appropriate identification. This employee will also report violations of library policy related to safety and security to the Public Service Dispatcher as needed.

    This student will monitor activity within the library and assist in assuring a safe environment. The student in this position will report to Public Safety Dispatch all physical plant concerns, for example water leaks, lack of water, heating or electrical problems. The student must also report suspicious behavior to Library Staff and Public Safety Dispatcher. This employee will assist Public Safety Officers and the local Police and Fire Department as needed. The student will also be responsible for helping close the building.

    The student will act as a checkpoint to ensure that library materials are not taken out of the facility. This individual must be willing to implement Library policy and act as a resource for any Library Information, including directional assistance for library areas and materials. The student in this position will be required to make periodic rounds of designated library areas and make a visual check of those areas. Completion of forms, recording data and operating a two-way radio are necessary for these rounds.

    This student will deter thefts by reminding patrons not to leave valuables such as laptop computers unattended in the library. This employee will activate the fire alarm pull station and evacuate the building in the case of fire or smoke detection in the building. Pre-employment training by Public Safety and Library staff are required before position starts.

    The student in this position should have one year of campus experience, strong verbal communication skills, excellent listening and observational abilities, and the capability to multi-task. The student should also be able to communicate effectively via telephone and two-way radio during stressful situation. This person should be able to sit and stand for extended periods of time, and to move around on all levels of the library for extended periods of time.

  • Library (Technical Services -- Cataloging, Interlibrary Loan, Serials)

    Interlibrary Loan Assistant II

    Under the supervision of the Interlibrary Loan Coordinator, the ILL Assistant II will primarily supply items held by the Wheaton Library to other libraries around the world. The position requires a detail-oriented individual who likes a fast-paced environment. This student will adhere to the LIS policy regarding confidentiality of patron records. The student worker is constantly busy and usually does not complete the load of work available to be done during the shift.

    This person follows departmental policies and procedures. The ILL Assistant II will be highly motivated and dependable. She/he accurately searches for books and journal articles from shelves located all over the library. This person scans or copies articles using department specific software. The ILL Assistant II wraps items for mailing, and assists with other tasks as requested. The ILL Assistant II may be asked to open incoming packages.

    Students holding this position will possess excellent communication skills. This student employee answers the office telephone and can respond to incoming questions. The ILL Assistant II will interact with Circulation when checking out ILL books. There may also be interaction with Cataloging if lendable items are still in the processing stage. This person also prepares a log for contacting patrons regarding weekly reminder notices.

    This employee is expected to successfully complete the appropriate ILL Assistant II Learning Paths located in onCourse.

    Interlibrary Loan Assistant III

    Under the supervision of the Interlibrary Loan Coordinator, the ILL Assistant III will primarily supply items held by the Wheaton Library to other libraries around the world. The position requires a detail-oriented individual who likes a fast-paced environment. This student will adhere to the LIS policy regarding confidentiality of patron records. The student worker is constantly busy and usually does not complete the load of work available to be done during the shift.

    This person follows departmental policies and procedures. The ILL Assistant III will be highly motivated and dependable. She/he accurately searches for books and journal articles from shelves located all over the library. This person scans or copies articles using department specific software. The ILL Assistant III wraps items for mailing, and assists with other tasks as requested. The ILL Assistant III may be asked to open incoming packages.

    The ILL Assistant III updates all status changes made to requests in process for the local database, sends them to the worldwide network, and resolves any status update errors. ILL Assistant III student workers are increasingly more involved with training and supervising ILL Assistant II student workers. ILL Assistant III student workers are more proficient at searching the shelves for materials and often perform final searches for items not found by ILL Assistant II workers.

    Students holding this position will possess excellent communication skills. This student employee answers the office telephone and can respond to incoming questions. The ILL Assistant III will interact with Circulation when checking out ILL books. There may also be interaction with Cataloging if lendable items are still in the processing stage. This person also prepares a log and contacts patrons regarding weekly reminder notices via phone or e-mail. The ILL Assistant III assists with sending out overdue notices.

    Additionally, this position updates the department’s statistical and delivery databases and assists the Interlibrary Loan Coordinator with ongoing projects. The ILL Assistant III worker understands the workflow of the department, is able to successfully prioritize the needs of the department, anticipates which tasks need to be completed next or left for the following student shifts, and works conscientiously with minimal or no supervision from the adult staff.

    This employee is expected to successfully complete the appropriate ILL Assistant III Learning Paths located in onCourse.

    Interlibrary Loan Assistant IV

    Under the supervision of the Interlibrary Loan Coordinator, the ILL Assistant IV will primarily supply items held by the Wheaton Library to other libraries around the world. The position requires a detail-oriented individual who likes a fast-paced environment. This student will adhere to the LIS policy regarding confidentiality of patron records. The student worker is constantly busy and usually does not complete the load of work available to be done during the shift.

    This person follows departmental policies and procedures. The ILL Assistant IV will be highly motivated and dependable. She/he accurately searches for books and journal articles from shelves located all over the library. This person scans or copies articles using department specific software. The ILL Assistant IV wraps items for mailing, and assists with other tasks as requested. The ILL Assistant IV may be asked to open incoming packages.

    The ILL Assistant IV updates all status changes made to requests in process for the local database, sends them to the worldwide network, and resolves any status update errors. ILL Assistant IV student workers are increasingly more involved with training and supervising lower level ILL student workers. ILL Assistant IV student workers are proficient at searching the shelves for materials and perform final searches for items not found by lower level ILL student workers.

    Students holding this position possess excellent communication skills. This student employee answers the office telephone and responds to incoming questions. The ILL Assistant IV interacts with Circulation when checking out ILL books. There may also be interaction with Cataloging if lendable items are still in the processing stage. This person also prepares a log and contacts patrons regarding weekly reminder notices via phone or e-mail. The ILL Assistant IV assists with sending out overdue notices.

    The ILL Assistant IV will receive, update, and electronically send to the Wheaton community all incoming electronically received articles using department specific software. In addition to training and supervising other student workers on a regular basis, the ILL Assistant IV student worker will organize and teach the fall ‘Welcome Back’ training session within the ILL department. This position is responsible for contributing to any LIS divisional or campus wide workshops involving Interlibrary Loan. When student workers from other departments require assistance in completing the onCourse Learning Path exercise for Interlibrary Borrowing, the ILL Assistant IV worker will assist them and complete the procedure to ‘sign off’ on the completed exercise.

    Students in this position are willing to work 8-12 hours each week. Some of these hours will not be during their regularly scheduled shift. ILL Assistant IV workers are responsible for updating the student ‘How to…’ manual. They have authority to retrieve books from locked closed storage facilities and Archives. ILL Assistant IV workers locate current addresses in the OCLC Policies Directory for book returns.

    This position assists the adult staff with special projects as required. The ILL Assistant IV worker understands the workflow of the department, is able to successfully prioritize the needs of the department, anticipates which tasks need to be completed next or left for the next shifts, and works conscientiously with minimal or no supervision from the adult staff.

    Additionally, this position updates the department’s statistical and delivery databases with assistance from the ILL Coordinator. It is expected that during the year as an ILL Assistant IV employee, this worker will revise or rewrite and post an updated version of the ‘Interlibrary Borrowing’ exercise in the Learning Paths located in onCourse. This employee has successfully completed all of the required Learning Paths located in onCourse.

    Technical Services Assistant I

    The Technical Services Assistant I is responsible for the pick-up and drop-off of incoming and outgoing mail to and from the Wheaton Post Office throughout the day. This student will open, sort and distribute all incoming mail. In addition to mail responsibilities, the Technical Services Assistant I is primarily responsible for the timely check-in of daily newsprint both national and international, paying close attention to detail to ensure that the library database is accurate and up-to-date.

    Technical Services Assistant II

    The Technical Services Assistant II will be an integral member of the Technical Services Team, splitting their time between three departments - Serials, Cataloging, and Acquisitions. This interdepartmental position requires the ability to juggle tasks, set priorities and work independently. The Technical Services Assistant II is expected to be motivated and dependable and willing to work on special projects as necessary.

    The Technical Services Assistant II is responsible for the processing of all formats of incoming mail, picking up and delivering mail to the Wheaton Post Office throughout the day.

    Duties in the Serials Dept. include receipt and check-in of high volume of newsprint, stamping, taping in a timely manner to ensure quick access for our library patrons. This position will be responsible for preparing all incoming periodicals and microfilm/fiche for final check-in by the Serials staff, verifying invoices/packing slips for new books titles received. Attention to detail a must.

    Working along side the Cataloging Dept. staff, the Technical Services Assistant II will process new books so that they can be forwarded on to faculty, 2-hour reserve assignments, and library patrons without delay. This student will be trained in the importance of special gift fund plating to ensure each individual donor is acknowledged. They are responsible for the quick turn-around of all newly catalogued books, using processing guidelines provided by the Cataloging staff.

    The Technical Services Assistant II will assist the Acquisitions Dept. with day-to-day operations, filing, searching and providing clerical duties as needed. May assist, monthly, with the sorting and distribution of Choice Cards to faculty members campus wide. Will be trained to assist with special projects as needed.

    Technical Services Assistant III

    In addition to the above responsibilities, this student will assist interdepartmental supervisors with the ongoing training of new students. Additional requirements for this position include a minium of one year of service within the library. This student must enjoy working both independently and as part of a team.

  • Media Services (Classroom media, videotaping, PA systems)

    Media Support Assistant II

    The Media Support Assistant II provides front-line user support for Media Services. Lending of audio video equipment to faculty, staff and students (video, still cameras and audio recorders). Answer and document 5600 calls for classroom support. Dispatch media services staff to address the problem in the classroom

    Media Support Assistant III

    The Media Support Assistant III provides front-line user support for Media Services. In addition to performing all the tasks of a Media Support Assistant II, set-up and retrieve audio-visual equipment throughout the campus for use in the classroom, meetings, and events, become proficient in duplicating programs in various formats (digital to digital, VHS to digital, recording programs from satellite feed), operate a video camera for performances and events on campus.

    Media Support Specialist IV

    The Media Support Specialist IV provides front-line support for Media Services. In addition to all the tasks of a Media Support Assistant III, videotape major lectures and performances on campus, train faculty, staff and fellow employees on the operation of AV equipment, keep up to date equipment inventory, operate sound systems for PA and recording, peer training.

    The Media Support Specialist IV requires outstanding public-service skills and reliability along with the aptitude and interest to develop technical and troubleshooting skills. Students holding this position will possess the knowledge and willingness to follow and implement LIS policy and procedures. Students will also be responsible for knowing emergency procedures including evacuation of the building, and must be capable of monitoring public areas when staff members are not on duty.

  • Office Services (Post Office, Copy Center)

    Mailroom/Office Services Assistant

    Sort and stuff mail in campus mailboxes. Deliver packages to the Wheaton community. Assist with Office Services activities when needed (i.e. stapling, collating, help with fax machine and copiers). Must be reliable and friendly, with excellent interpersonal skills.

  • Slide Library

    Assistant Slide Curator II

    Mount and Mask new slides; repair old slides; file old and new slides; type drawer heading cards; assist Slide Curator (typing, filing, mail, picking up supplies, etc.); save data entry to catalog slides and digital images may also occur. May also be trained to edit and manage digital images and/or work with the copy stand. File slides, mask and mount slides, as well as typing and other administrative duties Assist Patrons with procedures and guidelines.

    Experience & skills
    Must be detail oriented with a high level of exactitude for filing slides, manual dexterity and precision for masking slides. An introductory art history course is required, upper level art history courses preferred. Art History majors/minors are preferred.

    Associate Slide Curator III

    Responsibilities include data entry to catalogue new slides and digital images as well as those uncatalogued already in the collection. Research is required using professionally established hierachies nomenclature and our own in-house classification system. Other responsiblities may include maintaining the filing systems in the slide drawers, acting as a reference aid to patrons, and masking, mounting and labeling new slides.

    Data entry to catalog new slides as well as those un-cataloged slides already in the collection. Research is required using professionally established hierarchies and vocabularies as well as our own in-house classification system. Other duties may include maintaining the filing system in the slide drawers, mounting slides, filing slides and assisting patrons.

    Experience & skills
    Student must have a strong art history background and be comfortable with computers. Knowledge of a foreign language is preferred. Previous database or data entry experience is a plus.

    Assistant Digital Image Curator II

    Assist in the Slide Digitization project by scanning slides and cropping and color correcting digital images. May also be trained to manage digital image databases.

    Digital Image Associate Curator III

    Assist in the Slide Digitizing Project by scanning slides and cropping and color correcting digital images. Assist with the digital image management work flow - uploading images to a server, making back-up files, and problem solving.

    Copy Photographer II

    Photograph slides from books and other sources using a 35mm and digital camera and a lighted copystand. Other administrative work flow tasks include maintaining records of images shot. Some masking and mounting of slides and digital image color correction may also be required.

    Photograph images from books and other sources using a 35 mm camera and a lighted copy stand. Other tasks include maintaining records of images photographed and some masking and mounting.

    Experience & skills
    Knowledge of 35mm cameras and basic photography skills are required. An eye for detail is highly desired. Training on copy stand is provided.

    Senior Copy Photographer III

    Photograph slides from books and other sources using a 35mm and digital camera and a lighted copystand. Other administrative work flow tasks include maintaining records of images shot. Some masking and mounting of slides and digital image color correction may also be required. Student works independently with little to no supervision, after at least one year's experience in the position.

    Photograph images from books and other sources using a 35 mm camera and a lighted copy stand. Other tasks include maintaining records of images photographed and some masking and mounting.
    Work with little to no supervision.

    Experience & skills
    Knowledge of 35mm cameras and basic photography skills are required. Additional requirements include at least one year¢â¡Ás experience shooting images on a lighted copy stand is required and a clear command of procedures and attention to detail.

    Slide Scanner II

    Scan slides and carefully assign digital filenames, save in various sizes & formats within a highly organized structure of file folders.

    Experience & skills
    Scanning experience is a must. Familiarity with Photoshop software is a plus.

    Digital Image Color Corrector III

    Assist in the Slide Digitizing Project by scanning slides and cropping and color correcting digital images. Also assist with the digital image management work flow - uploading images to a server, making back-up files, and problem solving.

    Scan slides and accurately color correct digital images. Other duties include carefully assigning digital filenames, saving in various sizes & formats within a highly organized structure of file folders.

    Experience & skills
    Must have experience with scanners and with Photoshop software. Must be able to work with a deadline and be committed to the position due to the extended training period. Studio art majors preferred.

    Digital Image Project Supervisor III

    Work with the Visual Resources Curator to supervise and help train other students who work on the project. Import images and data onto the server. Mange highly detailed information to assure that the information that is imported is accurate and correct. Trouble shoot technical questions and problems as they arise.

    Experience & skills
    Familiarity with Adobe Photoshop, Filemaker Pro, XML and web page maintenance is desirable. Must be able to meet deadlines and have a sense of commitment to the position due to the training and specialty of skills and knowledge. Also important is the ability to work well with classmates as well as Faculty and Staff in the Art Department and LIS.

Comments are closed.