Kollett Academic Computing Center  
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Student Support Services


Technology training for students

The mission of Academic Computing includes training Wheaton students to use technology in a wide range of settings, for a wide range of purposes.

Evening workshops are offered, to teach students to use standard software like email, and on specialized software like SPSS or “Sniffy the Rat”.

Short workshops are offered to incoming students during the summer, to give them a head start on understanding the network, and becoming comfortable with commonly used software applications.

Intensive workshops are held during Winter breaks, targeted at students who have little computer experience, but who are interested in exploring technology as a possible career.

Academic Computing hires approximately 10% of the student body each year, to provide support for faculty and other students.

These students receive regular training on software, hardware, and networking. In addition to providing an important service to the Wheaton community, they also garner important pre-professional experience.

Convenient access to computing resources

Academic Computing provides multiple computing clusters around the campus.The Kollett Academic Computing Center is attractive, well-equipped, and staffed with a support team 110 hours per week.

Some students use these public clusters only to check their email when away from their dorm room. Other students use the cluster machines for research projects or course work, because the public machines have capabilities not available on their own machines, whether speed, multimedia capabilities, or specialized software.

Support for Software and for Network Users

The purpose of Academic Computing is to support students in their academic endeavors.  Students at Wheaton have several layers of hep available to them.

  • There are peer computer support assistants available in each of the dorms.
  • There are student support assistants available in most of the satellite labs, in addition to the Computing Center, which is open 5 nights per week until 1 AM.
  • During business hours, students can call a help line, which is staffed by students and supported by the information technology professionals of the IT&S organization.
Access to campus network Wheaton's Information Technology & Services provides a network drop to each campus resident. They provide telephone support for every student, in case of trouble with the network or with supported software.

Distribute software via network

Wheaton students have access to many professional quality application packages, ranging from movie editing, to music composition. They can copy much of this software onto their own computer, and use it as long as they are connected to the campus network.

Universal Access

Wheaton provides stations that enable users to interface with computers by voice rather than vision. This assistive technology is available in the Kollett Academic Computing Center.

 Repair resources Wheaton has arranged for a repair company to come to the campus twice each week, to pick up and repair computers belonging to students and faculty.



Content by AcademicComputing
Last Modified: July 2001